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Implementing a strategic plan appears to be a consistent challenge from the small business owner to the Fortune 100 companies. Your people need to be tenacious. The question is how does one build that necessary quality of tenacity as you move forward to achieve your business results.

Tenacity as defined by Webster “is the state of being tenacious.” The origins of tenacious are Latin and mean “to hold.” Some people interchange the words courage, determination, obstinacy, perseverance, persistency, resiliency and stubbornness for the words tenacity or tenacious. All of these words work because they imply the action of holding on.

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Many organisations have hundreds, even thousands, of performance measures. And some of the problems associated with having so many performance measures are:

* lots of measures can be unnecessarily duplicated, and dozens of people are taking dozens of hours each month independently reporting the same things

* measures that should be calculated the same way often aren’t, and therefore don’t have the power of consistency (aka “apples with apples” comparability)

* measures that aren’t brought to life yet have no clear implementation plan or blueprint

* it’s difficult to formally flag unneeded or unimportant measures for deletion or modification

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